Most people treat a bug report like a to-do item for a developer. Fix this, it’s broken. But that’s not really what you’re doing when you report a bug. You’re communicating information. You’re communicating a risk — here’s something wrong with the application, here’s how bad it could be, here’s what we should do about...
I was three years into a QA career when the pandemic hit. Testing Manager at a tech startup, CS degree, the whole thing. You’d think I would’ve had a solid handle on what software testing actually was. I didn’t. Not really. I knew the definitions. I’d memorized them the same way I memorized Newton’s equations...
