When I got my first QA Engineer job out of college at a small financial company, I did what any new grad would do. I googled “QA process.” Then I googled “what should a QA process look like.” Then I googled “how to build a QA process from scratch.” I read a lot of articles....
When I started in QA, I thought I had bug reports figured out. Steps to reproduce. Expected result. Actual result. Screenshot. Every tutorial said the same thing, so I did the same thing. Felt solid. Then I joined a company that used freelance testers. Video attachments were mandatory — not recommended, mandatory. The reasoning was...
Most people treat a bug report like a to-do item for a developer. Fix this, it’s broken. But that’s not really what you’re doing when you report a bug. You’re communicating information. You’re communicating a risk — here’s something wrong with the application, here’s how bad it could be, here’s what we should do about...
