When I got my first QA Engineer job out of college at a small financial company, I did what any new grad would do. I googled “QA process.” Then I googled “what should a QA process look like.” Then I googled “how to build a QA process from scratch.” I read a lot of articles....
When I started in QA, I thought I had bug reports figured out. Steps to reproduce. Expected result. Actual result. Screenshot. Every tutorial said the same thing, so I did the same thing. Felt solid. Then I joined a company that used freelance testers. Video attachments were mandatory — not recommended, mandatory. The reasoning was...
Most QAs think reporting a bug means opening Jira. And sure, Jira works. But that framing limits your options. A bug is just information about a risk — here’s something wrong, here’s how bad it could be, here’s what we should do about it. And information doesn’t care how it travels. As long as the...
